OUR STORES

VISIT OUR STORE
IN DHAKA

1st Floor, House #33, Avenue #1,Block #E, Section #12,

Mirpur, Dhaka-1216

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We make every effort to ensure that the product you receive matches the product shown in the images. However, slight variations in color or appearance may occur due to lighting, photography, or screen settings.

Where can I view my sales receipt?

Your order and purchase details will be provided after your order is confirmed. If you need any additional assistance with your invoice or receipt, please contact our customer support team.

How can I return an item?

Return or exchange requests are subject to our return policy. Please contact our customer support team with your order details for assistance.

Will you restock items indicated as ā€œout of stock?ā€

Yes, selected out-of-stock products may be restocked. Availability depends on the product. You can contact us to check the expected restock status of a specific item.

Where can I ship my order?

Once your order has been shipped, we will provide the necessary delivery or tracking information. You can also contact our support team for an update on your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Customer Support


    +880 1902-024040

    Call or WhatsApp us for product information, order assistance, customization and general support.

    Email Support


    sales@horizonfurniture.com.bd

    For product inquiries, quotations, orders and business communication.

    Visit Our Showroom


    Showroom Floor-01 [2 Tola]
    House-33, Avenue-1, Block-E
    Section-12, Kalshi Road, Mirpur
    Dhaka-1216, Bangladesh

    Support Hours


    Saturday – Thursday
    10:00 AM – 8:00 PM