OUR STORES
VISIT OUR STORE
IN DHAKA
1st Floor, House #33, Avenue #1,Block #E, Section #12,
Mirpur, Dhaka-1216
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes. We make every effort to ensure that the product you receive matches the product shown in the images. However, slight variations in color or appearance may occur due to lighting, photography, or screen settings.
Where can I view my sales receipt?
Your order and purchase details will be provided after your order is confirmed. If you need any additional assistance with your invoice or receipt, please contact our customer support team.
How can I return an item?
Return or exchange requests are subject to our return policy. Please contact our customer support team with your order details for assistance.
Will you restock items indicated as āout of stock?ā
Yes, selected out-of-stock products may be restocked. Availability depends on the product. You can contact us to check the expected restock status of a specific item.
Where can I ship my order?
Once your order has been shipped, we will provide the necessary delivery or tracking information. You can also contact our support team for an update on your order.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
Customer Support
+880 1902-024040
Call or WhatsApp us for product information, order assistance, customization and general support.
Email Support
sales@horizonfurniture.com.bd
For product inquiries, quotations, orders and business communication.
Visit Our Showroom
Showroom Floor-01 [2 Tola]
House-33, Avenue-1, Block-E
Section-12, Kalshi Road, Mirpur
Dhaka-1216, Bangladesh
Support Hours
Saturday ā Thursday
10:00 AM ā 8:00 PM








